Frequently Asked Questions
Question:
How can I be sure my dog is getting the very best care while they are at Punk Pups Rehab?
We are committed to providing the highest quality of care for your pup. We have an in-depth on-boarding process that ensures we understand your pup's needs and have a plan in place to meet them. We also keep you updated throughout the process and are available to answer any questions or concerns you may have.
Question:
I can't afford your programs, but I need help - What can I do?
We understand that the program may not fit everyone's budget. We offer flexible payment options, such as PayPal Credit, which provides interest-free loans if paid within six months. Additionally, we may be able to arrange custom payment plans in some cases. Please get in touch with us to discuss what might work best for you.
Question:
I already did a training program with little results. What gurantees can you give me?
There are too many variables at play that would allow us to ethically give a 100% guarantee, and if you come across a trainer who does? RUN. However, with the various tools we implement and how we apply them in combination with focusing on the dog's state of mind, we create a more well-rounded approach to help your dog overcome their biggest behavioral hurdles. What I can say, is through our tailored programs and teachings, we find that the most dedicated owners often procure the greatest transformations, even with some pretty difficult dogs.
Question:
How do I reserve a spot on the wait list?
Punk Pups Rehab believes that every dog is unique and deserves individualized care and attention. We limit the number of dogs we take on at one time so that we can provide the best possible care and training for each pup. To get started with reserving your spot, please look through our site to make sure we are a good fit for you, and then, go on over and submit a CONTACT FORM
Question:
Do you work with aggressive dogs?
Absolutely. We specialize in aggression rehabilitation. We have unique techniques and protocols that are able to help and turn around even the most severe cases. Be it human aggression, dog aggression, resource guarding, or aggression on walks. We also work with less severe cases as well!
Question:
Do you use prong collars?
Yes. We use prong collars. While I know they're portrayed as some barbaric torture device that will traumatize your dog for life, they're actually one of the best tools for gently communicating with the dog. Don't let the appearance or the uninformed opinions of others mislead you; Prong collars are among the most humane tools. The prong collar rests on your dog's neck, and they don't put any pressure on your dog's throat/trachea like other tools out there. Best of all, here at Punk Pups Rehab, we only use Herm Sprenger prong collars. They're the best of the best on the market, since they have beveled prong tips(that's fancy talk for being rounded off on the prong tips) compared to the simple rough cuts of big box store prongs. At the end of the day, they are one of the best communication tools to gently use with your dog.
Question:
Why do you use E-collars?
We use E-collars because it's a very clean and instant form of communication between handler and dog. Modern, low-level, remote E-collar training is the best and most reliable tool to use on a dog of any size. It allows for very little mechanical mastery that empowers our clients and grants a smoother transferring of skills from trainer to owner. Many are concerned that the dog is being "shocked" into listening when in reality, high-end e-collars are based on the same technology as TENS machines used for physical therapy in humans. This means an E-collar gives your dog a mild, benign sensation that is not harming mentally or physically.
The E-collar enables many challenging issues such as reactivity on walks, jumping, barking, stealing food, etc., to be resolved quickly and easily. Additionally, E-collars are one of the best tools for scared and small dogs when taught at very low levels. The tap of the button is far less invasive than having to reach for a leash, putting unnecessary spatial pressure on small and/or scared dogs. This is especially beneficial if their fear is oriented towards humans, helping them to become more confident in everyday life.
Question:
Do you use treats?
Not often. We don't rely on food or treat-based training as it's counter productive to creating a calm state of mind for the dog, -most- of the time. We're looking to avoid the overly-fixated, amped-up dog that is anxiously waiting for the next command or food reward. We rely more on building deep relationships and bonding for the dog between trainers and owners. This is just a general rule of thumb. There are absolutely cases where we do use food, but outside of puppies, those cases tend to be few and far between.
Question:
Can I visit my dog during training?
We understand it might be hard to be away from your dog for an extended period of time, but we find the owner's presence can be counter-productive. It has the potential to be detrimental to the momentum of training, but you'll be able to watch their progress on our social media pages in addition to your email updates on how they're doing, and what they're learning.